1 - ACCEPTANCE OF THE TERMS OF SERVICE AGREEMENT

These present general conditions govern the terms of the service by http://chrono-geno-nutrition.anxa.com/ operated by Anxa.com By accessing or using the sites and services, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the sites or services and should immediately cease such use.

Anxa.com may modify this agreement at any time, and such modifications shall be effective immediately upon notice, which may be accomplished by posting the modified agreement on the site or via e-mail.

 

2 - DESCRIPTION OF SERVICES

Anxa.com provides its users with the following services:

• Online coaching programs, meal plans, and shopping lists
• Community tools to allow the users to interact and motivate each other (forums and blogs maintained by a group of dietitians)
• The chance to ask to our group of dietitians

This suite of services is accessible solely through a personal computer. This description of services provided by Anxa.com is neither exhaustive nor definitive, and Anxa.com reserves the right to delete, modify, or add services or new characteristics and functions, with the sole objective of improving the quality of these products.

These services are available upon payment, and the user accepts the conditions of this service after delivering the payment online.

In order to benefit from these services, the user requires Internet access, either directly or through media with access to Internet content. The charges related to Internet access are the sole responsibility of the user. It is also the responsibility of the user to provide his or her self with the necessary equipment, notably a computer, modem, or other connectivity tools.

 

3 - PAYMENT AND SECURITY

Anxa.com's services are only available upon payment by the user. Several modes of online payment are offered, and the user accepts the financial and billing conditions by proceeding with the purchase of the service. Anxa.com reserves the right, at any time, without disseminating the reason to its users, to change the price of its services.

All these solutions offer the best conditions of security and confidentiality. Anxa.com reserves the right, at any moment, and without disseminating the reason to its users, whether temporarily or permanently, to suspend or modify one or another of its offered payment solutions in order to improve the quality of its services.

Subscription-based memberships are being offered only on payments made using credit cards:

Regular rate of EUR 12.99 per month. Discounts of up to 55% may apply to customers who choose to avail of the service for a minimum of six months.

To avail of the discounted rates, subscriptions are automatically renewed each month.

You can, of course, at any time cancel the automatic renewal of your membership by writing to customer support.

At the end of your 3-month membership, you will be charged EUR 12.99/month: the original 40% monthly discount is applied.
At the end of your 6-month membership, you will be charged EUR 9.99/month: the original 55% monthly discount is applied.

 

4 - SATISFACTION OR MONEY-BACK GUARANTEE

Anxa.com offers a 30 day money back guarantee. If at any time within 30 days from the original purchase of a product or subscription service you are not entirely happy with the product or service; you may request a refund by completing the electronic form and giving us your order number.

The buyer may request a refund by proving the existence of a latent defect on the service purchased.

Simply e-mail us at the Contact Us link and state your e-mail address and the reason for requesting a refund.

Please note that refund processing times will vary, depending on the original payment method and whether payment has been received by Anxa.com:
Credit card: 5 - 10 banking days
Over the counter banking: 7 - 14 banking days
Mobile: 1- 2 days
Remittance: 7 – 14 days
SM Payment Center: Processed every Friday 12 nn
Online banking/Megalink ATM: 7-14 banking days + additional days subject to bank processing times

Aside from evidence provided by you, your order number must also be included in your request.

 

5 - COMMUNICATION OF PERSONAL INFORMATION AND PROTECTION OF PRIVACY

Personal information, which include your name, e-mail address, or postal address, and other information that the user has agreed to disclose to Anxa.com, are treated according to the guidelines of confidentiality and privacy protection, in respect to current laws. These guidelines are listed in full detail in our privacy policy.

 

6 - AGREEMENTS BY THE USER

The user agrees not to resell and reuse the services of Anxa.com for commercial purposes. The user will not use the sites and Anxa.com 's services for illegal purposes, including transmitting messages contrary to public order and morality; defamatory messages; elements that violate the privacy of third parties, and other information that could harm in any way the rights of Anxa.com and other users.

The use of this program is reserved for people in good physical and psychological health. If in doubt, the user should consult his or her attending physician.

 

7 - INDEMNIZATION

You agree to indemnify, protect, and hold harmless Anxa.com, its subsidiaries, parent companies and affiliates, from and against any and all claims, actions, liabilities, costs and expenses, including, without limitation, reasonable attorney's fees, arising out of your breach or alleged breach of this agreement.

 

8 - GUARANTEES

The user acknowledges and agrees that:

• The services are delivered in full working order regarding their availability. Anxa.com makes no warranties as to the duration, removal, or requirement to register the communication of a user.
• Anxa.com does not guarantee that the service will fully meet the expectations of the user, and that the obtained results will be accurate. Anxa.com does not guarantee that the service will be uninterrupted, secure, or free from errors.
• The use of this service is only at risk to the user, who will be responsible for any damage caused to his or her computer or for any loss of data resulting from downloading or consulting the contents of this service.

 

9 - LIMITATION OF LIABILITY

The information posted here by Anxa.com /Chrono-Geno-Nutrition Diet with Dr. Claude Chauchard is not intended to substitute a professional medical consultation in the realm of nutrition and dieting. The site provides information on nutrition, diet, and well-being. In this case, the information and services on this site cannot provide a professional medical diagnosis of your diet, weight, and overall health. The information provided in this site does not replace a consultation with a general physician, specialist, or other health professional. These recommendations cannot be adapted to people who are already undergoing a strict diet plan that has already been prescribed by a doctor, in the case of a specific prior diagnosis (such as diabetes, celiac and thyroid diseases, food allergies, certain kidney ailments) or pregnancy.

You cannot use the information available on the sites of Anxa.com to arrive at a diagnosis or to determine the initiation or termination of medication, without first consulting a doctor. You should acknowledge that the information available on the site is neither comprehensive or exhaustive, and that the information does not completely address different symptoms, medicines, and treatments for various diseases and common ailments of interest. In addition, Anxa.com does not absolutely guarantee any outcome as a result of the application of this information and service available online, particularly regarding weight loss and other weight issues. In addition, Anxa.com cannot be held responsible for:

• Any direct, indirect, special, consequential or financial damages of any kind whatsoever, resulting from any circumstance involving your access to and use of the site or the unavailability of the services.
• Costs incurred after the purchase of substitute goods or services which occur at the time of use of this service.
• Any direct or indirect damage incurred after declaration of a third party on this service.

Accordingly, you acknowledge that the responsibility of Anxa.com cannot be questioned in terms of information and services available on the site, and you agree that the use of such information and services is under your sole responsibility, control, and management.

Interactive services (blogs, forums, chats, etc.)

The provisions of this charter applies when participating in the interactive services offered on the sites of Anxa.com. Compliance with all laws and regulations is imperative.

As such, only the user can be held responsible for information, messages, images, and in general any content distributed via the interactive services such as the chat, blogs, and forums.

The user also accepts that Anxa.com takes the initiative without prior notice to delete, in whole or in part, any content that it has disseminated or which has been sent through interactive services, when it is likely to violate laws, regulations, and moral rights.

The user admits to being solely responsible for the use that will be made out of the content, of any nature whatsoever, that has been aired, and what Anxa.com does not control, nor does it guarantee the accuracy, legality, quality, or reliability of whatever content is disseminated on the interactive tools offered on the sites of Anxa.com.

The user is solely responsible for initial contacts made through the interactive services on the sites of Anxa.com. On its interactive services, Anxa.com is unable to offer a total and permanent guarantee in respect of:

• Rules of public order, such as the regulation of pornographic, racist, or illicit content which could affect the integrity or sensitivity to another company or the image and brand of Anxa.com through provocative messages, texts, or images.
• Rules regarding the privacy of people connected on the Internet through the sites of Anxa.com or others, and undertaking to refrain from disseminating offensive, insulting, derogatory, degrading, or irrelevant messages on these interactive services.

 

10 - USE OF INTELLECTUAL PROPERTY

The Site and all of its contents, including but not limited to articles, other text, photographs, images, illustrations, graphics, video material, audio material, and other software (collectively "intellectual property") are protected by copyright, trademark and other laws of international conventions and the laws of other countries. The intellectual property is owned and controlled by Anxa.com or the party credited as the provider of intellectual property. You may not, and agree that you will not, copy, download, distribute, publish, enter into a database, display, perform, modify, create derivative works, transmit, post, decompile, reverse engineer, disassemble or in any way exploit any of the intellectual property or the site itself, in whole or in part.

 

11 - MODIFICATION OF SERVICES AND GENERAL CONDITIONS

Anxa.com may, in its sole discretion, terminate or suspend access to all or part of the site, whether temporarily or permanently.

 

12 - NOTIFICATIONS

All notifications about these Terms of Use shall be in writing and may be sent by mail to the following address:

Anxa Limited
Suite 1601-1603
Kinwick Center
32 Hollywood Road,
Central, Hong Kong
e-mail: support@anxateam.com

 

13 - CONDITIONS OF PARTICIPATION IN CONTESTS AND PROMOTIONS ON THE SITES OF Anxa.com

1. On occasion, Anxa.com and its partners may agree to propose contests and promotions on their sites.
2. These promotions are open to everyone, except for the employees of Anxa.com or all those who have participated, directly or indirectly, in the elaboration or the development of the promotion, and their relatives. In certain cases, the participation may be limited to users who are over 18 years of age (depending on the type of promotion).
3. Each user has to complete a form or other requirement and indicate a valid e-mail address, within the time allotted for the draw, is counted as one participant in the draw.
4. There is no limit to the number of authorized participations for each user. All participation has to be received and validated during the promotional period indicated (as mentioned in the details of the promotion).
5. The draw will be performed electronically. Once the winner is named, no dispute will be entertained. The jury's decision is final.
6. The prize will be awarded to the winner as soon as possible. The winner agrees to receive his prize, as was announced. No alternative compensation or equivalent cash prize can be requested by the winner(s).
7. The winner will be informed of his or her win via e-mail. Winners will allow free use and dissemination of their names and details on any advertising and promotional campaign on the Internet or by publication in the press or any medium.
8. The mere fact of participating in any contest on the site leads to the outright acceptance of these rules. In the instance of non-acceptance of these conditions, the user should contact Anxa.com using the contact form provided on the site and request for removal from the list of participants.
9. Participation in contests and the use of this site is subject to the Terms of Use, stated clearly at the bottom of every page on the site.

 

14 - LEGAL INFORMATION ON ADVERTISING

The site http://chrono-geno-nutrition.anxa.com receives income from targeted advertising content based on your browsing behavior on the site http://chrono-geno-nutrition.anxa.com.

 

15 - MISCELLANEOUS

These Terms of Use constitute the entire agreement between Anxa.com and the user regarding the use of the service Anxa.com and replace any prior agreements between the user and Anxa.com.